Eligibility/Application

Franklin Residents

​The Pantry primarily serves the Franklin community. Residents of Franklin must provide proof of identification (for example, driver’s license, passport, or other picture ID) and proof of residence (for example, utility bill, lease, or vehicle registration) to register. The Pantry does not require proof of income.  Please call The Pantry at 508-528-3115 to schedule an initial consultation to complete your registration to shop.

Home Delivery Criteria

Home delivery is intended for Franklin residents who are unable to visit The Pantry in person. This includes but is not limited to neighbors who experience the following:

• Homebound due to illness, medical issue, disability, mobility or other issues
• Experiencing constraints due to caring for disabled, ill or elderly family members
• Compromised immune system at high risk of contagious illnesses like COVID-19, flu, etc.

This program is not a full shopping service. If you need home delivery please call 508-528-3115 to determine if you are eligible.  Pantry staff will work with you to determine the best program to meet your needs.

Out-of-Town Clients Criteria

As of Monday, November 13, 2023, The Pantry no longer accepts new out-of-town clients.

Out-of-State Clients Criteria

The Pantry does not accept out-of-state clients.

Cancellations & Rescheduling Appointments

To cancel or reschedule your appointment, please call us at 508-528-3115.

Appointment No-shows

Due to the number of people who need to shop at The Pantry, three missed appointments without giving The Pantry notice may lead to restrictions on your access to in-person shopping.

Transportation

You must make your own arrangements for transportation to and from The Pantry.  We are not able to assist you with this while you are here to shop.